Effective Date: 7 October 2025
Last Updated: 7 October 2025

L’avencée New Zealand Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our customers, distributors, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us.

1. Information We Collect

Information You Provide Directly

• Name, email address, phone number, and company details (if you submit a contact or pre-order inquiry form).
• Any message or inquiry you send through our website or email.
• Preferences related to product distribution or business interest.

Information Collected Automatically

• Your IP address, browser type, and device information.
• Pages you view, time spent, and actions taken on the website.
• Cookies and analytics data for performance and user experience improvement.

We do not collect sensitive personal information such as financial, biometric, or government ID data through our website.

2. How We Use Your Information

We use your information only for purposes that are relevant and lawful, including:

• Responding to your inquiries or requests.
• Processing pre-order interest and distributor communications.
• Improving website functionality, user experience, and design.
• Sending you updates or information about L’avencée (only if you opt in).
• Complying with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to:

• Understand visitor interactions and improve our website.
• Measure campaign performance.

You can control or disable cookies through your browser settings at any time.

4. Sharing of Information

We may share your information only in the following cases:

• With trusted service providers who assist in hosting, analytics, or communication — bound by confidentiality agreements.
• If required by law, regulation, or government authority.

We do not share personal data for advertising or unrelated marketing.

5. Data Storage and Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, alteration, or disclosure.
However, no online transmission is completely secure; you share information at your own risk.

All information collected is stored on secure servers, and access is limited to authorized personnel only.

6. International Data Transfers

As L’avencée operates globally, your information may be processed in other countries. We ensure such transfers comply with applicable data protection laws.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request details about how your data is processed.

To exercise these rights, please contact us at sage@lavencee.com.

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the content, policies, or practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance.
The updated version will always be posted on this page with a revised “Effective Date”.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

L’avencée New Zealand Limited
Email: sage@lavencee.com
Website: www.lavencee.com